Our Guarantee

At lilypond our goal is to build a reputation for unmatched quality among the outdoor enthusiasts using our products. lilypond products are covered by a lifetime guarantee. Should one of our soft goods fail during normal use due to defect in materials or workmanship, we will, at our discretion, repair or replace it free-of-charge. Our guarantee does not apply to accidental damage, misuse, mishandling or alteration. To initiate service under this warranty, consumers should return the product along with a sales receipt to their dealer for evaluation. The dealer will replace the product from their stock, if available, or forward the goods to us for repair or replacement as appropriate.